Accessibility

Care that is accessible to every patient.

We want every patient and family to feel welcome and supported, from the first time you get in touch to the day you visit.

Our commitment

Healthcare should be accessible to everyone, whatever your individual needs.

We have built our practice around inclusive care that reaches beyond clinical treatment to the whole experience of visiting us. Accessibility is not just about meeting a standard; it is about recognising the dignity of every patient and removing the barriers that can make care harder to reach.

If you have access or communication needs, whether that is a particular way of communicating, sensory or cognitive support, or support relating to a neurodivergent condition, our team is here to understand and respond to them. Tell us what helps, and we will prepare for your visit so you can engage comfortably and confidently throughout.

Plan your visit

Tell us your needs before you arrive, with WelcoMe

We have partnered with WelcoMe, a service that lets you share your access needs with us ahead of time. It means our team is ready to support you from the moment you arrive, without you having to explain your requirements again each visit.

01

Create your profile

Choose ‘Plan a visit’ below and set up your accessibility account.

02

Tell us your needs

Share your access requirements and the support that helps you.

03

We prepare

Our team receives your details and gets ready for your arrival.

04

Arrive with confidence

Choose ‘Arrive’ on the day and we will assist you straight away.

Accessibility

Have a question about access before you visit?

Get in touch and we will make sure your visit is comfortable and well prepared.